October 9, 2023January 15, 2024 Study guide for Microsoft 365 Fundamentals Table of Contents I decided to create this study guide because there are a lot of information in MS Learn, youtube and other blogs where to study the topic. Kind of one place where you can get them all. And one small gift for the #mscommunity. Overview MS-900 will be updated on Jan 22, 2024 so this is written based on that content.Most questions cover features that are general availability (GA). The exam may contain questions on Preview features if those features are commonly used. Audience profile As a candidate, you should be able to recommend Microsoft 365 solutions that address common organizational IT challenges. You should understand how Microsoft 365 solutions:Improve productivity.Facilitate collaboration.Optimize communications.Help secure data.Identity and facilitate compliance.You should be able to recommend solutions for:Endpoint and application managementDesktop virtualizationAutomated operating system deploymentReporting and analyticsYou should be familiar with Microsoft 365 licensing, deployment and migration assistance, and support options for organizations looking to maximize their investment in the cloud. Skills measured The exam questions are divided to following sections Describe cloud concepts (5–10%)Describe Microsoft 365 apps and services (45–50%)Describe security, compliance, privacy, and trust in Microsoft 365 (25–30%)Describe Microsoft 365 pricing, licensing, and support (10–15%) Part 0: Describe cloud concepts (5–10%) ("from AZ900") NOTE! Some of this first section topics actually leads to the Microsoft Azure Fundamentals learning path and that’s why it is not listed as a study content of M365. Those topics are marked as (“AZ900”).But it’s definitely worth of reading because it’s part of exam and it gives good insight of cloud concepts. Describe the different types of cloud services available (“AZ900”)Describe Microsoft SaaS, IaaS, and PaaS concepts and use cases (“AZ900”)Describe differences between Office 365 and Microsoft 365Describe the benefits of and considerations for using cloud, hybrid, or on-premises services (“AZ900”)Describe public, private, and hybrid cloud modelsCompare costs and advantages of cloud, hybrid, and on-premises servicesDescribe the concept of hybrid work and flexible work Part 1: Describe Microsoft 365 apps and services (45–50%) Describe productivity solutions of Microsoft 365Describe the core productivity capabilities and benefits of Microsoft 365 including Microsoft Outlook and Microsoft Exchange, Microsoft 365 apps, and OneDriveDescribe core Microsoft 365 Apps including Microsoft Word, Excel, PowerPoint, Outlook, and OneNoteDescribe work management capabilities of Microsoft 365 including Microsoft Project, Planner, Bookings, Forms, Lists, and To DoDescribe collaboration solutions of Microsoft 365Describe the collaboration benefits and capabilities of Microsoft 365 including Microsoft Exchange, Outlook, Yammer, SharePoint, OneDrive, and StreamDescribe the collaboration benefits and capabilities of Microsoft Teams and Teams PhoneDescribe the Microsoft Viva appsDescribe the ways that you can extend Microsoft Teams by using collaborative appsDescribe endpoint modernization, management concepts, and deployment options in Microsoft 365Describe the endpoint management capabilities of Microsoft 365 including Microsoft Intune, Windows AutoPilot, co-management with Configuration Manager, Endpoint Manager admin center, and tenant attachCompare the differences between Windows 365 and Azure Virtual DesktopDescribe the deployment and release models for Windows-as-a-Service (WaaS) including deployment ringsIdentify deployment and update channels for Microsoft 365 AppsDescribe analytics capabilities of Microsoft 365Describe the capabilities of Viva InsightsDescribe the capabilities of the Microsoft 365 Admin center and Microsoft 365 user portalDescribe the reports available in the Microsoft 365 Admin center and other admin centers Part 2: Describe security, compliance, privacy, and trust in Microsoft 365 (25–30%) Describe Zero Trust security principles for Microsoft 365Describe the Zero Trust modelDescribe Microsoft Granular Delegated Admin Privileges (GDAP) principlesDescribe identity and access management solutions of Microsoft 365Describe the identity and access management capabilities of Microsoft 365 including Azure Active Directory, part of Microsoft Entra, and Azure IdentityDescribe cloud identity, on-premises identity, and hybrid identity conceptsDescribe the purpose and value of implementing multi-factor authentication (MFA) and self-service password reset (SSPR)Describe the purpose and value of conditional accessDescribe threat protection solutions of Microsoft 365Describe Microsoft 365 Defender, Defender for Endpoint, Defender for Office 365, Defender for Identity, Defender for Cloud Apps, and the Microsoft 365 Defender PortalDescribe Microsoft Secure Score benefits and capabilitiesDescribe the most common types of threats against endpoints, applications, and identitiesDescribe how Microsoft 365 addresses the most common threatsDescribe the capabilities and benefits of Microsoft Sentinel and Microsoft 365 LighthouseDescribe trust, privacy, risk, and compliance solutions of Microsoft 365Describe Microsoft Purview risk and compliance solutions and other compliance features in Microsoft 365Describe how Microsoft supports data residency to ensure regulatory complianceDescribe information protection featuresDescribe the capabilities and benefits of Microsoft PrivaDescribe insider risk management solutions to protect against internal threatsDescribe auditing and eDiscovery solutions Part 3: Describe Microsoft 365 pricing, licensing, and support (10–15%) Identify Microsoft 365 pricing and billing management optionsDescribe the pricing model for Microsoft cloud services including enterprise agreements, cloud solution providers, and direct billingDescribe available billing and bill management options including billing frequency and methods of paymentIdentify licensing options available in Microsoft 365Describe license managementDescribe the differences between base licensing and add-on licensingIdentify support options for Microsoft 365 servicesDescribe how to create a support request for Microsoft 365 servicesDescribe support options for Microsoft 365 servicesDescribe service level agreements (SLAs) including service creditsDetermine service health status by using the Microsoft 365 admin portal or the Azure tenant portal Study resources I recommend that you train and get hands-on experience before you take the exam. Microsoft offers self-study options and classroom training as well as links to documentation, community sites, and videos.I concentrate to self-learning in these resources which are FREE to use: Documentation Exam material: Exam MS-900: Microsoft 365 Fundamentals – Certifications | Microsoft LearnMicrosoft M365 docs: Microsoft 365 documentation | Microsoft Learn Ask from Tech Community Microsoft 365 – Microsoft Community Hub Take a Practice Assessment Practice Assessment MS-900 | Microsoft Learn John Savill's MS-900 Study cram MS-900 Microsoft 365 Fundamentals Study Cram – YouTube Free Microsoft 365 E5 instant sandbox Get an instant sandbox preconfigured with sample data, including Teams Developer Portal for 90 daysDeveloper Program | Microsoft 365 Dev Center MS-900 GitHub repo https://github.com/MicrosoftLearning/MS-900T01-Microsoft-365-Fundamentals Jussi Metso Author is a a lifelong IT enthusiast, Microsoft Security MVP and interested in Cloud Security, XDR, SIEM and AI. Motto: Learning is the key for your future. Share on Social Media x facebook linkedinwhatsapp Discover more from Jussi Metso Subscribe to get the latest posts sent to your email. Type your email… Subscribe STUDYGUIDE